FAQs

WHAT CAN I EXPECT DURING MY FIRST VISIT?
Evaluation and treatment occur with your very first visit.  An in depth history as well as a structural evaluation will be performed.  Experience has proven that a thorough history taking combined with our evaluation tools, serves to expedite your course of treatment.

WHAT SHOULD I WEAR?
Be comfortable. Our treatment generally does not require that you disrobe. Should we need to do soft or deep tissue work, gowns and shorts are available.

WILL MY CHILD BE AT EASE?
Our clinic is very much like walking into someone’s home.  Our intent was to create an atmosphere and environment that is not only relaxed and welcoming in its appearance but disarming as well.  Children love coming for care and frequently ask their parents when will they be returning?  Children choose from a wide array of videos to watch during their care.  Because our work is extremely light and gentle, children are rarely aware that they are even being treated.  Our children range in age from newborns to high school.

HOW LONG IS MY APPOINTMENT?
Appointments are typically one hour in length.  Documentation of your progress or complaints is obtained before the session begins with documentation of the changes or improvements that you have experienced from the treatment at the end.  Your appointment is a private session with one therapist and our treatment approach is all hands-on.

WILL INSURANCE COVER THESE SERVICES?
Because we are licensed physical therapists, most insurance companies** recognize services and treatments rendered by us.  Federal and State Regulations require that all patients to be treated must have a physician’s script.  In the state of Illinois, a Chiropractor is recognized as a primary care physician.  Developmental Optometrists may also write physical therapy scripts. Scripts are necessary to prove to the insurance companies, the medical necessity and efficacy for treatment.

Sometimes (with your consent), Polaroid/digital pictures or videotapes of you or your child may be taken to serve as valuable and dramatic visual tools to demonstrate before and after results to the insurance company, to further support “medical necessity” issues that are sometimes raised by insurance carriers.

The new healthcare legislation that is upon us will and has begun to change medical care as we have known it.  The Federal mandate is that all healthcare providers electronically record all patient records and information now.  We suspect that there will be greater scrutiny as to medical necessity, the numbers of visits and the length of care that a patient may be authorized to receive.  Changes continue to unfold and we will apprise all patients as to those changes that are made known to us that could ultimately affect your care.